Armada Glossary
Account Team
A group of Coordinators (including Account Managers) responsible for filling staffing orders within your organization.
Applied
The status shown when a worker has applied for a job but has not yet been scheduled or confirmed.
Collaborator
An additional Coordinator assigned to assist with managing a specific staffing order.
Company
An organization that places staffing orders with you. A single company can have multiple Customers linked to it.
Confirmed
The status shown when a worker has officially confirmed their scheduled shift.
Coordinator
A team member in your organization responsible for managing and filling staffing orders. Includes Account Managers.
Customer
An individual within a Company who places staffing orders and serves as the primary point of contact for that order.
Deck
A group of workers you’ve selected and are presenting to the Customer for final approval or selection.
Extras
Certifications, qualifications, or skills that workers can select when setting up their profiles.
Note:
Extras are visible and selectable by workers.
Tags are internal only—used by your team to label and filter workers, and are not visible to the worker.
Project
A way to group multiple staffing orders under one umbrella for easier billing, tracking, and reporting.
Replacement Requested
Indicates that a Scheduled or Confirmed worker has asked to be replaced for their upcoming shift.
Scheduled
The status shown when a worker has been officially assigned to a shift but hasn’t confirmed it yet.
Staff Category
A grouping of related Staff Types, typically by industry or function (e.g., Security, Catering, Medical).
Staff Type
The specific role required for a staffing order (e.g., Server, Line Cook, EMT).
Superadmin
A user role with full system permissions—including managing users, exporting data, and viewing profitability reports.
Tag
Internal labels used by your team to segment workers into specific groups. Tags are not visible to workers and are often used to target job posts more precisely.
Worker
An individual who picks up shifts and works jobs for your staffing orders.