🛠 While On the Job

When you are working a gig through Victory, it’s important to follow these steps and expectations to ensure a smooth and professional experience:

✅ Check-in and check-out are required for every shift — unless your Team Lead tells you otherwise.

You must check in and out through the Victory app.
You must be on-site to check in.
Some events may require you to take a check-in photo of yourself at the event location.
👉 You will not be able to check in unless this photo is submitted.
If you are at an event where your Team Lead is completing check-in/out for the team, they will clearly communicate that to you at the event.

✅ Be on time!

While on site, you are representing both Victory Marketing and our client brand. Please follow these professional expectations:

Be on time — punctuality is key.
Find your Team Lead upon arrival if one is assigned.
Wear appropriate attire — as specified in the gig details and attire guidelines.
Be professional, polite, and friendly — clients often request workers again based on attitude and professionalism!
Be energetic and ready to engage — many of our gigs involve interacting with event attendees in a positive way.
If an issue arises:
- First, speak to your Team Lead (if on site).
- Also notify your staffing manager through the app if needed.
If you are going to be late or cannot make it last minute, immediately contact your staffing manager — do not no-show.

👉 Remember: You are representing both the client and Victory Marketing — we want every event to be a success!

If you encounter any problems during a shift — such as:

👉 Please contact your shift manager or Team Lead on site.

We are here to help — but it is important that you communicate issues during the shift so we can assist you right away.