🚀 Using the Victory App

The Victory app is your main tool for finding, applying to, managing, and completing event gigs.

Here’s how it works — and what to expect at every step:

Finding & Applying for Gigs

✅ Notifications

• You’ll receive push notifications when new gigs are posted in your selected cities.

• 👉 Make sure notifications are enabled for the app — you can check this in your phone’s app settings. If notifications are off, you may miss opportunities.

  
  

✅ If you do not see gigs:

• It’s possible we currently do not have gigs posted in your selected cities — keep checking back and keep your notifications on!

  
  

✅ Applying

• When you tap Apply for a gig, you are simply expressing interest — this does not mean you are hired yet.
• Your application will show as Pending Manager Approval while our staffing team reviews applicants.

The Hiring Process

✅ Interview

• If our team thinks you are a good fit, you will receive a call from a Victory staffing manager for a brief interview about the gig.

• After the interview, if you are selected, you will be booked for the gig in the app.

  
  

✅ Booking Confirmation

• When you are booked, you’ll receive:
  • A push notification in the app
  • A gig confirmation in your Gigs tab

• You must then go into the app and confirm your booking to lock in your spot.

  
  

⚠️ Important:

If you do not confirm your booking in the app, your shift is not secured — and we may offer the spot to another worker.

Managing Your Schedule

✅ View confirmed shifts

• Go to the Scheduled tab to see all confirmed shifts.

  
  

✅ Managing your availability

• If you have open availability, you are welcome to apply to any gigs that interest you — but please only apply to gigs that you are fully available and committed to attend.

• If you apply for a gig but later become unavailable, you can go into the app and uncheck the gig in the Applied tab (withdraw your application).

  
  

✅ Requesting a replacement

• If you are booked for a shift but can no longer work it, go to the Scheduled tab and submit a replacement request through the app.
• This helps us quickly find coverage and keeps your record in good standing.

Viewing Event Details

✅ Available gigs

• You can view basic job details in the app before applying — such as location, dates, pay, and requirements.

  
  

✅ Booked gigs

• Once you are booked, you will receive additional gig details in the app:
  • Exact event location and time
  • Contact person at the event
  • Check-in and check-out instructions
  • Uniform or attire guidelines

  • Any required training or pre-event materials

    
    

✅ Training

• Some gigs require that you complete training in the app before the event.
• If training is required, you will be notified in the app and can complete it by following the prompts.

Completing Post-Event Recaps

✅ Recaps

• Certain gigs require that you complete a recap after your shift (ex: feedback, photos, questions about your event).
• If a recap is required:
  • You’ll receive a notification prompting you to complete it in the app.
  • Simply follow the on-screen prompts for that gig.

• Recaps must be completed promptly — they can be done while you are at the event and available to finish after your event.