Armada System Generated Emails and Notifications
| Emails | Description |
| Worker has not checked in | Sent to a coordinator/collaborator 10 to 20 minutes after the check in time if the worker has not checked in |
| Check in email | Sent to a coordinator/collaborator when a worker checks in for a job. There is an optional configuration for customers to recieve this too. |
| Replacement has been accepted | Email sent to the coordinator/collaborator when a confirmed worker requests a replacement |
| Worker invitation to join organization | Email sent to the worker when invited to join an organization |
| Worker welcome email | Email sent to the worker when their completed profile is approved |
| SuperAdmin welcome email | Sent to Superadmin when a new superadmin account is created |
| Coordinator welcome email | Sent to Coordinator when a new Coordinator account is created |
| Customer welcome email | Sent to Customer when a new Customer account is created |
| Not enough applicants | Sent to Coordinator 16 hours after the order is created and there is not enough applicants to fill the order |
| Staff List | Sent to on-site contact listed on the order 3 days before the job starts. Job must be completely filled for this to auto send. |
| Email to worker with available jobs | Emailed nightly to workers with list of jobs they are eligible to apply to |
| Reminder of upcoming gig | If there are more than 3 days until the job starts and it is already fully staffed, we will wait until there are 3 days left before the event to send the staff list. If there are fewer than 3 days, it will be sent as soon as the job is fully staffed. |
| Action required before starting your upcoming gig! | Email sent to the worker when they need to complete filling out their Federal Tax forms |
| A change to the confirmed staff (canceled and replacements) | Send the email as soon as the job is fully staffed again and there are at least 3 days remaining until the event. |
| Shift Swap | Email will go to the customer and the worker that there was a shift swap requested for a particular day. The worker is responsible for their shift until it gets replaced. |
| Replacement requested | Email will go out to the customer and worker that there was a replacement requested. The worker is responsible for their shift until it gets replaced. |
| Welcome to Armada | An email sent out to a worker, coordinator, customer or admin, welcoming them to the org and to set up their password. |
| You have been assigned to an order | Email sent to coordinator or customer of an order, "You have been assigned to a new order. Click the button below to view!" |
| ACTION REQUIRED: Training for X job on X/XX/XXXX | Email sent out to workers, notifying them to complete the following training(s) for their role within the gig that they are booked for on a specific date. |
| Important: Your swap request was not picked up | An email to go to workers to remind them their shift has not been picked up. "This is a reminder that your requested shift swap for "worker" - event, date and time has not been picked up by another worker. As a result, you are still assigned to this shift, which will begin in 24 hours." |
| Notifications (Mobile App) | Description |
| New job in your area | Sent to workers when a new job is posted |
| Please confirm your shift | Sent to workers when they are scheduled for a job |
| Dont forget to clock in | Sent to confirmed workers 15 minutes before their shift starts |
| Dont forget to clock out | Sent to confirmed workers 15 minutes before their shift ends |
| A shift just opened up in your area | Sent to all eligible workers when a replacement is requested by a worker |
| Action required before starting your upcoming gig | Sent to the worker when they need to complete filling out their Federal Tax forms |
| Shift swap | Sent to available workers that there is a shift swap available |