How to Set Up a Customer for System Access
Ready to give your customer access to Armada so they can post their own orders? Follow these steps to get them set up:
Step-by-Step Setup:
Add the Customer
– Go to the Customers tab and click Add New
Set Communication Preferences
– Choose how they’ll receive updates (email, notifications, etc.)
Grant System Access
– Enable login access so they can use the platform
Assign Role Types, Bill Rates, and Pay Rates
– Add the roles they can request and set their associated billing and staff pay rates
Create a Project
– Make sure there’s at least one project available for them to select when placing orders
Send a Password Reset Email
– This allows them to set up their login credentials
Customer Logs In and Accepts Terms
– They’ll need to agree to system terms on first login
Once complete, your customer is ready to start posting orders directly in Armada.