How to Set Up a Customer for System Access



Ready to give your customer access to Armada so they can post their own orders? Follow these steps to get them set up:

Step-by-Step Setup:

  1. Add the Customer

    – Go to the Customers tab and click Add New

  2. Set Communication Preferences

    – Choose how they’ll receive updates (email, notifications, etc.)

  3. Grant System Access

    – Enable login access so they can use the platform

  4. Assign Role Types, Bill Rates, and Pay Rates

    – Add the roles they can request and set their associated billing and staff pay rates

  5. Create a Project

    – Make sure there’s at least one project available for them to select when placing orders

  6. Send a Password Reset Email

    – This allows them to set up their login credentials

  7. Customer Logs In and Accepts Terms

    – They’ll need to agree to system terms on first login

Once complete, your customer is ready to start posting orders directly in Armada.

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